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The newest airline seat sale has taken a brand new type with Cebu Pacific Air’s CEB Tremendous Move. It was once that you simply’d have to know precisely when and the place you’ll fly earlier than burning the midnight oil to attend for a seat sale. Now, you simply ebook with no additional ideas on the place or while you’d go.
WHAT IS CEB SUPER PASS
So what precisely is Cebu Pacific’s Tremendous Move? It’s a ₱99.00 base fare voucher you should buy solely throughout Cebu Pacific’s CEB Tremendous Move sale which you’ll then use to any native locations within the Philippines on any given day—minus just a few blocked dates, often holidays. It’s one way or the other just like the AirAsia ASEAN Move, however with an extended period, extra versatile, easier, and on a neighborhood stage.
The one factor it is advisable enter is the primary and final title of the passenger who will intend to take the flight. You may enter your title and anybody else’s title. And that’s it, you’re achieved. Notice that CEB Tremendous Passes are completely non-transferable.
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HOW TO BOOK A CEB SUPER PASS
Right here’s a step-by-step information on methods to buy a CEB Tremendous Move.
1. Head over to www.cebupacificair.com
2. Register in case you have a Cebu Pacific account. That is elective, however this makes monitoring your CEB Tremendous Move purchases simpler.
3. Scroll down till you see the CEB Tremendous Move button. Click on on it and you may be redirected to the CEB Tremendous Move Web page.
4. Click on on BUY CEB SUPER PASS button and point out what number of passes you need to get, most is ten vouchers however you should purchase once more.
5. Enter the primary title and final title of the passenger who will take the flight. You can even enter the names of family and friends who desires to purchase the cross. Notice, that the cross is non-transferable.
Be certain that the names you entered are freed from errors, because it can’t be modified afterwards (there’s a repair for minor errors—see right here: misspelled names). For these with title suffixes like Jr. or Sr., be certain that to enter this on the First Title subject.
6. Enter your fee particulars (bank card, debit card, Paypal, Alipay, or journey fund), then click on Pay.
7. You’ll then be redirected to a voucher affirmation web page in case your try is profitable and your CEB Tremendous Move and receipt shall be despatched through electronic mail.
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HOW TO REDEEM A CEB SUPER PASS
And right here’s how one can truly use your CEB Tremendous Move to get a ticket.
You may solely redeem your voucher 30 to 7 days earlier than your meant flight date. There’s a restrict to the variety of visitors who can redeem a cross per explicit flight—generally, simply two or 5 slots—and there are days when there aren’t any CEB Tremendous Move obtainable for redemption in any respect, so ebook early. In my private expertise, probably the most affected by these are locations with solely a single flight per day and it occurs throughout Fridays, Saturdays, and Sundays. Notice that the flights refreshes each day each 8:00AM, and never 12:00MN. In case you’re travelling with an enormous group, you is likely to be compelled to take totally different flights to accommodate everybody in your group.
One other factor to notice—because you most likely would need spherical journey tickets on your travels, ensure that your return date is 30 days or much less away out of your redemption date, else, no obtainable CEB Tremendous Move flights shall be obtainable on your deliberate return date.
Or in case you actually need to be the primary to get the CEB Tremendous Move flights, you’ll be able to ebook your departure date first (30 days earlier than the flight), await just a few days, then ebook your return date. The danger right here is that you simply may not get your required flight again regardless that you may have already booked your departure date.
Right here’s a step-by-step information in redeeming a CEB Tremendous Move voucher.
1. Head over to www.cebupacificair.com
2. Scroll down till you see the CEB Tremendous Move button. Click on on it and check in to your Cebu Pacific Air account. In case you don’t have a Cebu Pacific account or in case you didn’t check in to your account earlier than reserving your CEB Tremendous Move, enter the reserving reference quantity and surname of the passenger. You’ll then be redirected to the CEB Tremendous Move Web page.
3. Click on on REDEEM CEB SUPER PASS button, then put a tick mark on the visitor who will take the flight. Tick two in case you plan to redeem a round-trip flight. You can even select a number of visitors if all of them are planning to take the flight collectively. Click on the CONTINUE button and you may be redirected to the Search Flight web page.
4. Enter your meant vacation spot and date, then choose flights which can be marked with CEB Tremendous Move.
5. Fill out your particulars and buy add-ons in case you want them.
6. Pay for the remaining dues—kind of about P1,000.00 (these are often admin charges, terminal charges, gasoline surcharges, and many others). These differ per flight vacation spot.
7. As soon as profitable, you may be supplied with a reserving reference quantity on your flight.
WHAT TO DO IF YOUR CEB SUPER PASS IS ON HOLD
You’ve gotten entered the CEB Tremendous Move web site, entered the visitor names, paid efficiently, however acquired a Voucher On Maintain message after fee. Did your fee undergo? Or do it is advisable rebook once more?
Based on Cebu Pacific’s put up on their Fb web page dated March 31, 2023your reserving efficiently went by means of. “Friends with vouchers on maintain shall be despatched their affirmation emails throughout the subsequent 24 hours. We hope on your endurance and understanding, and relaxation assured our groups are working laborious to resolve buyer issues.”
There is no such thing as a have to rebook, it’s going to solely trigger double reserving. When you have, nevertheless, rebooked once more, contact Cebu Pacific to reverse the costs.
MISSPELLED BOOKING NAME IN CEB SUPER PASS
It occurs that generally you misspell the title of the visitor when reserving a CEB Tremendous Move. Properly, what occurs in case you do? Are you able to truly appropriate it? The quick reply isn’t any, however there may be truly a solution to appropriate it.
To do that, you would want to redeem your CEB Tremendous Move earlier than having the ability to change your misspelled title. After redeeming it and really getting a flight reserving, contact Cebu Pacific Air and ask them to appropriate the minor spelling mistake in your title. If it’s simply a few letters, they are going to appropriate the title.
FORGOT TO ADD SECOND NAME IN CEB SUPER PASS
For these with second names and also you occur to neglect so as to add it to your CEB Tremendous Move reserving, there are a few issues to notice.
Do you may have legitimate IDs that use solely your first title? In case you do, then there’s no downside. Use that individual ID when boarding the flight.
In case you don’t have a sound ID with simply your first title, then that might be an issue. For my part, it might be fairly laborious to ask Cebu Pacific to appropriate your mistake, even utilizing the tactic I outlined on correcting misspelled reserving title. The one factor you are able to do is take your likelihood in boarding your flight utilizing the ID together with your two first names and hope they permit it.
UNABLE TO REDEEM CEB SUPER PASS FOR MULTIPLE PASSENGERS
You booked all your mates a CEB Tremendous Move so you’ll be able to all journey collectively, however while you tried to do a number of redemptions, the tick containers are grayed out and also you’re unable to redeem the passes on the similar time.
This occurs when the particular person you’re making an attempt to redeem a cross with has a unique affirmation quantity from the opposite passengers. Since you’ll be able to solely ebook ten CEB Tremendous Move at a time, the following batch you ebook can have a unique affirmation quantity from the primary batch.
To maintain this from occurring, be certain that to ebook as a lot of your companions as you may on a single batch of CEB Tremendous Move, that method, you’ll all have the identical affirmation quantity.
For instance, in case you’re six within the group, ebook six CEB Tremendous Move first with no double names—don’t max out the ten passes but—that method all of your outgoing flights will be redeemed on the similar time. After efficiently reserving this, purchase one other six CEB Tremendous Move on your return flight redemptions.
UNABLE TO REDEEM CEB SUPER PASS FOR A CHILD PASSENGER
You’re receiving a CEB Tremendous Move error: Youngsters beneath 7 years previous can not journey alone. Please create one other reserving with an accompanying grownup.
The rationale for that is that you simply booked a separate CEB Tremendous Move for you and your youngster which resulted in two totally different affirmation numbers. To keep away from this situation, be sure that you ebook your passes for you and your youngster on a single CEB Tremendous Move session. Don’t ebook your youngster on a separate one with no grownup companion.
However what in case you have already achieved so?
To resolve this, change the birthyear on your youngster to an grownup on the CEB Tremendous Move redemption web page, then upon getting acquired your reserving reference quantity, contact Cebu Pacific to request a change in start yr on your youngster.
WHAT HAPPENS IF YOU REDEEMED A WRONG DESTINATION USING CEB SUPER PASS
It occurs, you have been planning to go to Siargao, however you redeemed your CEB Tremendous Move on a unsuitable vacation spot, like maybe Surigao. What do you do then?
This truly occurred to us. As an alternative of Siargao, we unintentionally booked Surigao. We contacted the Cebu Pacific assist line on Fb, they usually stated the one factor they will do about it’s cancel the reserving and convert it to journey fund—each the quantity I used to purchase the CEB Tremendous Move and the quantity I paid in redeeming the flight. After a few days, the journey fund has been credited to my account.
An alternative choice is rebooking your CEB Tremendous Move. As soon as it has been redeemed on a unsuitable flight, you’ll be able to rebook it to the right flight. Nevertheless, you would want to pay the fare distinction.
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Cebu Pacific Air has lengthy since eliminated their phone hotline and have additionally closed their bodily ticketing workplaces in Metro Manila. So, in case you have points together with your flights, bookings, or CEB Tremendous Passes, you’ll be able to not name them to have it mounted or go to their satellite tv for pc reserving workplaces. There are, nonetheless, 4 methods to contact Cebu Pacific Air ought to the necessity arises.
The primary one is through their cebcares@cebupacificair.com e-mail. That is the slowest, however best solution to contact them.
The second is by messaging them on their Fb Web page. Notice that you’ll get a bot that can reply to your questions, so it is advisable kind, “Want Extra Assist”. The bot will then give solution to a Dwell Agent. Ready may take some time, particularly throughout peak hours. Attempt to message throughout early mornings or late evenings.
The third solution to contact Cebu Pacific is through Twitter @cebupacificair. They do reply to tags, however I’m not 100% positive that they do.
And the final solution to get in contact with Cebu Pacific is by going to their one and solely bodily workplace in Metro Manila, which is situated on the stage 3 of NAIA Terminal 3 Airport in Pasay Metropolis. They’re open each day from 8:00AM to five:00PM, however you should definitely get there early, as they impose a lower=off by 4:00PM because of the excessive quantity of consumers.
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